This Privacy Statement describes the privacy practices of Apollo and Artemis Beauty By Equality™. Through the software applications made available by us for use on or through computers and mobile devices (the “Apps”). Through our social media pages that we control from which you are accessing this Privacy Statement (collectively, our “Social Media Pages”). Through HTML-formatted email messages that we send you that link to this Privacy Statement and through your communications with us. Collectively, we refer to the Websites, the Apps and our Social Media Pages, as the “Online Services” and, together with offline channels, the “Services.” By using the Services, you agree to the terms and conditions of this Privacy Statement.
“Personal Data” are data that identify you as an individual or relate to an identifiable individual.
At touchpoints throughout your guest journey, we sometimes collect Personal Data such as:
We collect Personal Data in a variety of ways: Online Services. We collect Personal Data when you purchase goods from our Websites or Apps, communicate with us, or otherwise connect with us or post to social media pages, or sign up for a newsletter or participate in a survey, contest or promotional offer. Customer Care Centers. We collect Personal Data when you communicate with us by email, fax or via online chat services or contact customer service. These communications may be recorded for purposes of quality assurance and training. Collection of Other Data “Other Data” are data that generally do not reveal your specific identity or do not directly relate to an individual. To the extent Other Data reveals your specific identity or relates to an individual, we will treat Other Data as Personal Data. Other Data include: Browser and device data App usage data Data collected through cookies, pixel tags and other technologies Demographic data and other data provided by you Aggregated data
We collect Other Data in a variety of ways: Your browser or device. We collect certain data through your browser or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, internet browser type and version and the name and version of the Online Services (such as the Apps) you are using. We use this data to ensure that the Online Services function properly. Your use of the Apps. We collect certain data when you download and use an App, such as App usage data, the date and time the App on your device accesses our servers and what data and files have been downloaded to the App based on your device number.
We use Personal Data and Other Data to provide you with services, to develop new offerings and to protect Apollo and Artemis Beauty By Equality™. In some instances, we will request that you provide Personal Data or Other Data to us directly. If you do not provide the data that we request, or prohibit us from collecting such data, we may not be able to provide the requested Services and or goods you are requesting. We use Personal Data and Other Data for our legitimate business interests, including the following: Provide the Services you request. We use Personal Data and Other Data to provide Services you request, including: To support our electronic receipt program. When you provide an email address in identifying your order, we use that email address to send you a copy of your product invoice We will use Personal Data and Other Data to manage our relationship with you, because we have a legitimate interest to do so and/or to comply with a legal obligation. Personalize the Services according to your Personal Preferences. We use Personal Data and Other Data to personalize the Services and improve your experiences, including when you contact our customer service department, to: Customize your experience according to your Personal Preferences Communicate with you about goods according to your Personal Preferences. We use Personal Data and Other Data to: Send you marketing communications and promotional offers, as well as periodic customer satisfaction, market research or quality assurance surveys Loyalty Programs. We use Personal Data and Other Data to: Offer and manage your participation in our global loyalty programs Send you offers, promotions and information about your account status and activities Assess your benefits Manage your choices regarding how you wish to earn, track and use your points Sweepstakes, activities, events and promotions. We use Personal Data and Other Data to allow you to participate in sweepstakes, contests and other promotions and to administer these activities. Some of these activities have additional rules and may contain additional information about how we use and disclose your Personal Data. We suggest that you read any such rules carefully. We use Personal Data and Other Data in this way with your consent, to manage our contractual relationship with you and/or because we have a legitimate interest to do so.
We use Personal Data and Other Data for data analysis, audits, security and fraud monitoring and prevention, developing new goods and services, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities. We use Personal Data and Other Data in this way to manage our contractual relationship with you, comply with a legal obligation and/or because we have a legitimate interest to do so.
We may need to share Personal Data with third-party service providers to assist us in operating the Website and/or to conduct some processing of your information on our behalf as described below In addition, we are not responsible for the data collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or the Apps or our Social Media Pages.
We seek to use reasonable organizational, technical and administrative measures to protect Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section, below.
In order to anticipate your needs, our website provides links to other web sites and third parties for your convenience and information. We are not responsible for the collection, use, maintenance, sharing or disclosure of data (including personal data) by such third parties. We encourage you to contact these third parties to ask questions about their privacy practices, policies and security measures before disclosing any personal data. We recommend that you review the privacy statements and policies of linked web sites to understand how those web sites collect, use and store information.
You have choices when it comes to how we use your data and we want to ensure you have the information to make the choices that are right for you. If you no longer want to receive marketing-related emails, you may opt out by following the instructions in any such email you receive from us or reach out to us by firstname.lastname@example.org. In addition, members of our loyalty programs can opt out from marketing-related emails through their program account, or by sending an email to Customer Service at email@example.com. We will try to comply with your request as soon as reasonably practicable.
In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data suppressed from our database, or other limitations you would like to put on our use of your Personal Data. For your protection, we only fulfill requests for the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable. Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Data provided until after the completion of such purchase). There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include: The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep purchasing our products) Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them) Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).